
If at any time you or your family member believe your treatment at Cypress Grove Behavioral Health Systems is not adequate, safe, or in your best interests, you have the following rights which will not in any way serve to compromise your future access to care:
If you believe any of your rights have been violated or have other concerns about your care in this hospital, you may contact one or more of the following:
4673 Eugene Ware Blvd.
Bastrop, La. 71220
318-281-2448, ext. 462
630 Camp Street
New Orleans, LA
504-568-6820
Consumer Protection Section
1885 N. 3rd Street
Baton Rouge, LA 70802
225-326-6465
1-800-351-4889
2620 Centenary Blvd., Bldg.2, STE 231
Shreveport, LA 71104
TEL: 318-676-7332
FAX: 318-676-7345
For more information, contact
Joseph Seyler, Attorney Supervisor
E-mail: Joseph.Seyler@la.gov
Health Standards Section
P.O. Box 3767 Baton Rouge, LA 70821
225-342-0138
1-866-280-7737
The hospital has a designated Patient Representative/Advocate This person will act on behalf of the patient and/or family and is responsible for reviewing, investigation, and analyzing all complaints and making recommendation to hospital administration for resolution of all complaints. If at any time you wish to speak to our Patient Representative/Advocate, you may do so by calling 318-281-2448, ext. 462, Monday through Friday, between the hours of 8:00 a.m. until 4:30 p.m. You may also send an email to virginia.gwin@cypressgrovebh.com.